Doctor Ditto Fragrances
Effective Date: October 11, 2026
At Doctor Ditto Fragrances, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, browse our products, create an account, or make a purchase.
This policy applies to our website, online store, and related customer services.
By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for specific data practices, we will obtain that consent.
1. Information We Collect
We may collect the following categories of information when you use our website or interact with us.
A. Personal Information You Provide
When you place an order, create an account, complete a contact form, or communicate with us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details and purchase history
- Account information and preferences
- Information you provide when contacting customer support
- Reviews, feedback, or other information you voluntarily submit
Please provide accurate information so we can process your orders and communicate with you effectively.
B. Payment Information
When you make a purchase, payment information is processed through the payment gateway or payment service provider available at checkout.
We may receive transaction details, payment status, billing information, and related order records. Your complete payment card details are generally handled by the relevant payment processor rather than stored directly by us, depending on the payment method and website configuration.
Please review your payment provider’s privacy policy for details about how it handles your information.
C. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Date and time of your visit
- Pages viewed and products browsed
- Referring website or source
- Website interactions and navigation patterns
- Approximate location derived from your IP address
- Cookie identifiers and similar tracking information
We use this information, where applicable, to operate our website, improve performance, understand customer preferences, and help protect against fraud and unauthorized activity.
2. How We Use Your Information
Doctor Ditto Fragrances may use the information we collect for the following purposes:
- To process, confirm, and fulfill your orders.
- To arrange shipping, delivery, returns, and refunds.
- To send order confirmations, invoices, shipping updates, and important service notifications.
- To respond to customer inquiries and provide support.
- To manage customer accounts and purchase history.
- To improve our website, product selection, shopping experience, and services.
- To personalize website content and product recommendations where appropriate.
- To process payments and help detect fraudulent transactions.
- To send promotional emails or offers where permitted by law and consistent with your preferences.
- To administer loyalty programs, discounts, or promotions if offered.
- To comply with applicable legal, tax, accounting, and regulatory obligations.
- To establish, exercise, or defend our legal rights.
We will use personal information only for purposes that are permitted by applicable law.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to support essential website functions and improve your shopping experience.
These technologies may help us:
- Keep products in your shopping cart.
- Remember your preferences.
- Maintain login sessions.
- Understand website traffic and performance.
- Measure marketing campaign effectiveness.
- Deliver relevant advertisements, where applicable and permitted.
Some cookies are necessary for the website to function, while others may be used for analytics or advertising.
Where required by law, we will request your consent before using non-essential cookies or similar tracking technologies. You may also be able to manage cookies through your browser settings or our cookie preference tool, if available.
Disabling certain cookies may affect shopping cart functionality, checkout, or other website features.
4. How We Share Your Information
We do not disclose personal information indiscriminately. However, we may share information with trusted third parties when necessary to operate our business and provide our services.
These parties may include:
Payment processors: To authorize and process payments and help prevent fraudulent transactions.
Shipping and delivery providers: To deliver orders to the address you provide.
Website hosting and e-commerce providers: To maintain our website, shopping cart, checkout, and customer account functionality.
Analytics and advertising providers: To understand website usage, evaluate marketing campaigns, and deliver advertising where applicable and permitted.
Customer communication providers: To send order notifications, respond to inquiries, and manage customer communications.
Professional advisers: Such as accountants, auditors, insurers, or legal advisers, where reasonably necessary.
Government authorities and legal entities: Where disclosure is required by law, legal process, or a valid request from an authorized authority, or where necessary to protect our rights and the safety of others.
We may also disclose relevant information as part of a business transfer, merger, restructuring, or sale of assets, subject to applicable legal requirements.
Third-party providers may process information under their own privacy policies and contractual obligations.
5. Marketing Communications
We may use your contact information to share product announcements, new collections, special offers, and other promotional communications where permitted by law.
You can opt out of promotional emails by clicking the unsubscribe link included in the message or by contacting us at sales@drdittofragrance.com.
Even if you opt out of marketing communications, we may still send essential transactional messages relating to your orders, payments, account security, or customer service.
We will handle marketing preferences and consent in accordance with applicable law.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
- Processing and maintaining order records.
- Providing customer support.
- Managing accounts and purchase history.
- Meeting tax, accounting, and other legal obligations.
- Resolving disputes and enforcing agreements.
- Detecting and preventing fraud.
Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements.
When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials and notifying us if you believe your account has been accessed without authorization.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights concerning your personal information.
These rights may include:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate information.
- Requesting deletion of certain personal information.
- Requesting a copy of your personal information in a portable format, where applicable.
- Withdrawing consent where processing is based on consent.
- Opting out of certain targeted advertising, sale, or sharing of personal information, where applicable.
- Objecting to certain processing activities, where applicable.
- Appealing a decision we make regarding a privacy rights request, where required by law.
These rights are subject to applicable legal conditions, exceptions, and verification requirements.
Florida Residents
Florida residents may have privacy rights under applicable Florida law, depending on whether the law applies to our business and the particular processing activity.
Where applicable, eligible residents may be able to exercise rights concerning access, deletion, correction, portability, and certain forms of targeted advertising or personal data processing.
We will assess privacy requests according to the laws applicable to our business and the individual making the request.
Residents of Other States or Countries
Residents of other U.S. states and other countries may have additional privacy rights under the laws applicable to them. We will handle qualifying requests in accordance with those requirements.
To submit a privacy request, contact us at sales@drdittofragrance.com. We may need to verify your identity before processing your request.
9. Children’s Privacy
Our website and products are intended for a general shopping audience and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 without appropriate authorization where required by law.
If you believe a child has provided us with personal information inappropriately, please contact us at sales@drdittofragrance.com so that we can review the matter and take appropriate action.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
We do not control the privacy practices, security measures, or content of third-party websites. Visiting an external website or using a third-party service is subject to that provider’s terms and privacy policy.
We encourage you to review the relevant policies before sharing personal information with third parties.
11. International Data Transfers
Depending on our website hosting, payment processing, shipping arrangements, and other service providers, your personal information may be processed or stored in countries other than the country in which you reside.
Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.
12. Do Not Track and Advertising Preferences
Some browsers offer a Do Not Track setting. Because there is no universally adopted standard for responding to every such signal, our website may not respond to all browser-based Do Not Track requests.
Where applicable law requires us to recognize browser-based opt-out preference signals, we will take appropriate steps to comply.
You may also manage advertising preferences through available cookie settings, relevant platform controls, or the opt-out mechanisms provided in marketing communications.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.
Any revised policy will be published on this page with an updated effective date.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
14. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or wish to raise a concern about how your information is handled, please contact us.
Business Name: Doctor Ditto Fragrances
Email: sales@drdittofragrance.com
Website: https://drdittofragrance.com/
Please include sufficient details about your request so that we can understand and respond to it. We may request additional information to verify your identity where necessary.